Infrastructure change

In an age of technological transformation, don’t get left behind. With our help, gain new advantages by accelerating and implementing IT infrastructure changes – to support expansion or a change in direction, enhance value, improve services, or drive compliance.

It’s never enough to simply consider technology alone. Working with you we optimise and align people and process to technology to deliver maximum value. We take ownership and accountability carefully considering how to minimise disruption. It’s what makes us different from the rest

GET TO KNOW OUR INFRASTRUCTURE EXPERTS

Illustration of IT infrastructure transformations and change projects
  • O365 implementations
  • O365 exchange migrations
  • Data centre cloud migrations
  • Network transformations
  • Implementation of security protocols
  • Contact centre deployments
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Infrastructure management

Your IT infrastructure should run smoothly and seamlessly behind the scenes, day-in day-out. To ensure it does, we manage everything for you – from desktops and networks to security and platforms – meaning you get to focus on business success.

Our tireless engineering team – who are accredited and certified in multiple technologies – would continuously monitor the health of your infrastructure, eliminating any gremlins or mishaps, while ensuring agreed performance and capacity is always maintained.

MEET THE PEOPLE YOU’LL WORK WITH

  • Desktop estate management
  • O365 tenant management
  • Exchange online management
  • LAN/WAN network management
  • Network Security & Authentication
  • Server hosting management
  • Services on leading cloud platforms including Azure, AWS, & IBM Cloud

UK-based 24x7x365 service desk

Our celebrated, ITIL best-practice service desk helps us surpass customer expectations. With a multi-lingual team working round the clock to support customers globally, we’re recognised for responding rapidly, meeting service levels, and keeping infrastructure and applications always-on to support your core business.

By working hand-in-hand with our engineering teams, the service desk always seeks to optimise and learn new ways to fix faults and fulfil requests at first contact.

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  • 24/7 proactive infrastructure monitoring
  • UK-based team passionate about continually improving your service
  • Enterprise-grade contact centre telephony and integrations
  • Unlimited remote technical support
  • Fast response times
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IT security

In today’s world, organisations face complex security threats and an increased risk of cyberattack. To protect your business, it’s imperative you secure your environment and deal with new doors opened by ‘bring your own device’, social media, mobility, virtualisation and the cloud.

Working with you, we will identify, mitigate and proactively defend against risks and attacks, utilising technologies from leading vendors to minimise threats and protect systems (both on-premise and in the cloud), as well as your data and people.

  • Security information & event management
  • Computer security incident response team
  • Infrastructure security monitoring
  • External vulnerability scanning
  • Internal PCI compliance scanning
  • Distributed denial of service protection
  • Cyber threat intelligence 24x7x365 security incident response via our service desk

IT audits

With increasingly stringent IT Security compliance requirements and companies wishing to avoid the stress of a supplier audit, we will help you to understand your security position and focus on IT in relation to GDPR, PCI compliance and cyber threat intelligence.

We also work with selected partners to provide software audits.

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  • GDPR/PCI compliance
  • Software licensing, including SAP and Oracle
  • Ethical hacking/ IT security penetration testing
  • Security gap analysis
  • External vulnerability scanning