It’s not really business as usual at the moment, but one thing the Coronavirus crisis might have led you to think is “I wish we had a better system to allow our team to work from home” or maybe it’s highlighted other problems in your current IT infrastructure. 

There are always many challenges companies face from keeping up with the latest products, services and changes in regulations and legislation, to expiring contracts and the demands of mergers, acquisitions and distressed IT and now we have even more to contend with. 

Prioritising what feels like a huge job of changing your IT infrastructure might keep getting put to the bottom of the to-do list and of course this may not feel like the right time for more change but an antiquated system could see you facing costly decisions in more ways than one. 

So how do you know when it’s time to act… 

Use this checklist to help you decide if your business IT is performing as it should be. 

DATA  

  • How well backed up is the compatible data?  
  • Do you have offsite replication?  
  • Do you keep sensitive information encrypted?  
  • How is data transferred?  
  • Do you segment data by how often its accessed in order to make best use of your hardware?   
  •  Is data kept in silos that make it hard for employees to get the big picture?   
  • How do you ensure that there is a ‘single version of the truth’?  

 EMAIL   

  • Can your current servers handle demand and storage needs?   
  • How quickly can you provision a new account?  
  • Have you considered the cloud?   
  • How good is your spam filter?   
  • How many outages have you noticed in the last few months? 

 COMMUNICATION  

  • Is your network stable?   
  • Have you installed VoIP phones to help people stay in touch on the go?   
  • Do you support video conferencing?   
  • Have you thought about supporting ‘bring your own device’?   
  • Can you support flexible, remote or home working?  

 PRODUCTIVITY   

  • Do you have a business continuity plan?   
  • Have you considered hosted replication should your in-house infrastructure go down?   
  • Are you constantly fixing problems?   
  • Have you set your own internal service level agreements for acceptable downtime etc? And are you and your IT team meeting them?  

 APPLICATIONS  

  • Do the applications you provide match the work processes of employees?   
  • Are your applications integrated or have you tacked new applications and processes onto old infrastructure?  
  • Security – what kind of firewall do you have in place?   
  • Do you monitor your network for unusual behaviour?   
  • Is it easy to push out updates and patches to employee devices?   
  • How do employees access applications – can they connect via non-secure networks like public Wi-Fi or have you established a secure VPN with multi-factor authentication? 

 In Summary, you need to think about whether your IT is fit for growth and development. 

If you’d like to chat to us about you challenges, we can give you an idea on how to start making your IT infrastructure is fully fit for purpose at a time that is right for you. 

“It’s not really business as usual at the moment, but one thing the Coronavirus crisis might have led you to think is – I wish we had a better system to allow our team to work from home